The Mosaic BizOps Blog
Relatable stories and practical insights on people-centered systems, from our founder, Jessica Stephenson.
The Leadership Discipline of Short Feedback Loops
Ever realize too late that something wasn’t working? Feedback loops shape whether we steer or react. This piece explores why leaders need shorter signals in complex systems.
The System Didn’t Fail: The Mental Model Did
Ever rolled out a new process or tool that made perfect sense… but somehow didn’t change behavior? This article explores how unspoken mental models can shape whether systems actually work.
Designing Project Culture on Purpose
Some projects feel hard but satisfying. Others feel hard and exhausting. Often, the difference isn’t the work itself — it’s the project culture. This post explores why choosing how the work will feel before it begins can make all the difference.