The Mosaic BizOps Blog
Relatable stories and practical insights on people-centered systems, from our founder, Jessica Stephenson.
What a Homemade Pie Revealed About Shared Meaning at Work
Sometimes the success of a system has less to do with the process itself and more to do with whether people share a common understanding of what that system is meant to accomplish. In this article, I share a story from an employer brand project—and what a simple act of kindness involving a homemade pie revealed about the power of building a shared pool of meaning inside organizations.
When the Real Problem Isn’t the One on the Agenda
Many workplace problems aren’t actually about the process being discussed. Teams can spend hours debating tools, timelines, and workflows while the deeper issue—the one shaping the situation—remains unspoken. In this article, I share a short parable inspired by a lesson from Crucial Conversations about why psychological safety matters and how teams can move beyond surface-level discussions to address the real challenge underneath.